Steve La Bella and the staff at Blow it’s a Hair Thing have been looking after me as a client for many years, and Steve La Bella has been my personal hairdresser over a period of 10 years.

As managing director of Media Makeup Training Academy I see how important it is to provide a professional service and exceptional customer service to clients to ensure they are happy and satisfied with the services provided.

Blow it’s a Hair Thing staff have always provided me with warmth, enthusiasm, helpful advice and a genuine personalised service. Now that is hard to get!

I have observed current photos, trophies and awards (well dusted) in the salon which impresses the fact that the staff are competing, challenging their skills and pushing themselves out of their comfort zones to show their capabilities and techniques to new and existing clients. This shows they are not frightened to experiment and suggest changes to their clients.

What I particulary like about the salon is their client base is of all ages and backgrounds, not just one type of customer and not one type of hairdresser.

It is a pleasure to walk into a salon, be greeted, seated and to enjoy my experience with such a lovely and enthusiastic team.

- Tammy Mallyon

I have been a client of Steve La Bella’s for the past 14 years.

I first found Steve through a referral from my hairdresser when I lived in Sydney. She knows how ’specific’ I am with my hair and suggested Steve without hesitation. She then elaborated that she always receives glowing reports from clients that she had sent to him whilst they were visiting Adelaide.

On my last trip to New York I was sitting in a salon in Manhattan and the hairdress (owner of the salon) commented on how wonderful my cut was -’”quite exceptional”were his words. This has also happeneded to me in a salon in both Perth and Melbourne.

The entire salon is a buzz with Steve’s wonderful sense of humour, which endears him to his staff and clients alike.

- Wendy Scott

From the minute you enter Blow it’s a Hair Thing you know you’re in good hands. The collection of magazine-worthy photos displayed throughout the salon, all promoting the expertise of the team is impressive and immediately set the impression that these people are seriously good hairdressers.

The team, under the leadership of Steve La Bella, has a culture of caring and passion for excellence. The customer service is warm and effortless… The smiles are genuine and contagious… The environment is upbeat, happy and professional.

Every team member consistently demonstrates the qualities and characteristics that customers crave:

• Expert product knowledge and technical skills, which is maintained and improved through regular training and participation in competitions
• A “can do” attitude – nothing is too much trouble
• A commitment to creativity and innovation
• Dedication to support one another in teamwork
• A desire to make every customer’s experience a special one, every time.

The Blow it’s a Hair Thing team always exceed my expectations and never fail to deliver excellence.

- Lisa Russo